Last updated: 13 August 2026
🔴 All subscription payments made to Bonus Rewards are non-refundable once the plan has been activated.
All subscription fees paid to Bonus Rewards are strictly non-refundable. Once payment is received and the subscription is activated, no refund — full or partial — will be issued regardless of the reason, including but not limited to: change of mind, non-usage of the platform, dissatisfaction with features, or business closure.
We may consider a refund only under the following exceptional circumstances: • Duplicate Payment: If you were charged twice for the same subscription due to a technical error on our platform or payment gateway. • Payment Charged but Plan Not Activated: If your payment was deducted but your subscription was not activated within 24 hours. • Incorrect Amount Charged: If you were charged an amount different from the displayed plan price. In any of the above cases, please contact us within 7 days of the transaction with proof of payment.
To submit a refund request for the exceptional cases mentioned above: 1. Email us at bonusrewards4u@gmail.com with subject: "Refund Request — [Your Invoice Number]" 2. Include your registered email address, invoice number, payment screenshot, and reason for the request. 3. We will review your request within 5–7 business days and respond accordingly. 4. Approved refunds will be processed back to the original payment method within 7–10 business days.
Payments on Bonus Rewards are processed securely through Razorpay. In case of a technical issue at the payment gateway level (e.g., money deducted but order not confirmed), Razorpay's own dispute and refund process will apply. You may contact Razorpay support directly or raise a chargeback with your bank.
Subscriptions do not auto-renew. You will need to manually purchase a new plan after your current plan expires. We will not charge your payment method automatically, and therefore unintended renewal charges will not occur.
Initiating a chargeback or payment dispute with your bank or card issuer without first contacting us is a violation of our Terms & Conditions. We reserve the right to permanently ban accounts associated with fraudulent chargebacks. Please contact us first and we will work to resolve any genuine issue promptly.
For any refund-related queries, please reach out to us: • Email: bonusrewards4u@gmail.com • Phone: +91 63639 31689 • WhatsApp: +91 63639 31689 • Address: Shree Nagar Double Road, Beside Apollo Pharmacy, Srinagar, Belgaum • Support Hours: Mon–Sat, 10:00 AM – 7:00 PM IST
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